security & fraud protection

Your financial security is a priority at Pelican. The combination of our security measures and your vigilance assist in your protection, and we provide you the tools and knowledge to protect yourself. Start with the guides below, then keep the quick-reference essentials handy.

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Where to start

Our Ways of Keeping You Protected

Whether you want to outsmart the latest scams or understand how your deposits are insured, these guides walk you through it. Pick the topic that fits what you need today.

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keeping you protected

Security You Can Count On

Pelican combines proactive monitoring, fraud protection tools, and member education to help keep your accounts secure.

Ways to reach us:

For the quickest response, our digital channels offer quicker solutions.

Message us in MyPelican

Message us directly inside the MyPelican app.

Chat on Our Website

Chat live with a member service representative right from our website.

Text Us

Have a quick question? Send us a text and we'll get back to you.

Talk with us on video

Connect with a Pelican team member from anywhere

Call Us

Speak directly with our member service team at 1-800-351-4877.

Visit a Location

Stop by any Pelican location and meet with a team member in person.