Help & Support

You can check your Pelican account balance anytime using MyPelican Digital Banking, Online Banking, an ATM, or Pelican's automated phone banking services.

The quickest and easiest option is MyPelican, where you'll see all of your accounts and available balances immediately after signing in.

View Your Balance in MyPelican

MyPelican gives you real-time access to your Pelican accounts from your mobile device or computer.

After signing in, your account balances appear at the top of your dashboard. Simply select any account to view:

  • Current balance
  • Available balance
  • Recent transactions
  • Account details

View Your Balance in Online Banking

You can also access your account balances through Online Banking on your web browser.

After signing in, all of your Pelican accounts and balances will appear on your dashboard. Select an account to review additional account details and transaction history.

Check Your Balance at an ATM

You can check your available balance at an ATM using your Pelican debit card.

Insert or tap your debit card, enter your PIN, and select Balance Inquiry to view your available balance.

Check Your Balance by Phone

If you don't have access to the internet, you can also check your account balance using Pelican's automated telephone banking system.

Follow the automated prompts after calling Pelican at 1-800-351-4877 to hear your current account balances.

Ways to reach us:

For the quickest response, our digital channels offer quicker solutions.

Message us in MyPelican

Message us directly inside the MyPelican app.

Chat on Our Website

Chat live with a member service representative right from our website.

Text Us

Have a quick question? Send us a text and we'll get back to you.

Talk with us on video

Connect with a Pelican team member from anywhere

Call Us

Speak directly with our member service team at 1-800-351-4877.

Visit a Location

Stop by any Pelican location and meet with a team member in person.