Activate Card or Change Pin

Help & Support

Activate a card or change PIN

Steps on how to activate a new Pelican debit or credit card through the MyPelican app or by phone, and how to change your PIN anytime.

MyPelican: Select the account that the card is associated with, choose "Card management," and click or tap "Activate new card."

Phone: Activate your new card by calling 1-800-351-4877 and selecting menu option #2 - Debit and Credit Cards.

You can change your card PIN by calling 1-800-351-4877 and selecting menu option #2 - Debit and Credit Cards.

For the quickest response, our digital channels offer quicker solutions.

Message us directly inside the MyPelican app.

Chat live with a member service representative right from our website.

Have a quick question? Send us a text and we'll get back to you.

Connect with a Pelican team member from anywhere

Speak directly with our member service team at 1-800-351-4877.

Stop by any Pelican location and meet with a team member in person.