Help & Support

To make a payment from a Pelican checking or savings account:

  • Login to MyPelican and select "Transfers." There, you can transfer money easily between Pelican accounts.

To make a payment from another institution:

  • Login to MyPelican and select "Accounts." Click the + icon to add an external savings or checking account from another bank or credit union. Keep in mind that setting up a new external account can take up to 2-3 business days.
  • Once the external account is set up, select "Transfers" in the menu to make a payment to your Pelican loan or credit card.

 

We've upgraded our Online Payment Center for you to make recurring Pelican loan payments for FREE! Of course, you can always bring cash into a Pelican branch near you.

Skip the line and enroll in the Online Payment Center today!

Ways to reach us:

For the quickest response, our digital channels offer quicker solutions.

Message us in MyPelican

Message us directly inside the MyPelican app.

Chat on Our Website

Chat live with a member service representative right from our website.

Text Us

Have a quick question? Send us a text and we'll get back to you.

Talk with us on video

Connect with a Pelican team member from anywhere

Call Us

Speak directly with our member service team at 1-800-351-4877.

Visit a Location

Stop by any Pelican location and meet with a team member in person.