Help & Support

Pelican members cannot send or request funds until their checking account has been open for 60 days. However, another Zelle® user can send funds to the newly enrolled account immediately.

For detailed answers to frequently asked Zelle questions, such as payment limits and enrollment, click here. To speak directly with Zelle customer support, call 1-844-428-8542.

Ways to reach us:

For the quickest response, our digital channels offer quicker solutions.

Message us in MyPelican

Message us directly inside the MyPelican app.

Chat on Our Website

Chat live with a member service representative right from our website.

Text Us

Have a quick question? Send us a text and we'll get back to you.

Talk with us on video

Connect with a Pelican team member from anywhere

Call Us

Speak directly with our member service team at 1-800-351-4877.

Visit a Location

Stop by any Pelican location and meet with a team member in person.